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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Article
Author(s)
Steffen Hoßfeld
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DOI:10.17265/2328-2185/2018.02.006
Affiliation(s)
University of Latvia, Riga, Latvia
ABSTRACT
This paper will discuss the
advantage of decision making supported by a digital system and will provide an
overview. Decision making in organizations is a significant system implied task
of managers and therefore a broad area in scientific research, not only in the
discipline management—even from technical to humanistic disciplines.
Nowadays the trend of digitalization captures all areas of live as well as the
typical management task of decision making. Triggered by the digitalization
trend business will move toward an autonomous decision making of machines or
cyber systems. The important step toward autonomous decisions or decision
support (cyber systems will prepare a decision, but finally executed by a
human) will be the next development step for decision making. The hypothesis,
that the digital set up for decision making in organizations will increase the
efficiency of strategic decisions will be proofed by an empiric study. The
research method for the empiric part of this paper is a questionnaire. This
online questionnaire will be answered by professionals and scholar. As a
typical example for a strategic decision, the author explains a business case
in the supply chain function of organizations. The research findings of the
questionnaire will illustrate that the digitalization of supply chain processes
is in scope of managers and consultants, to reach higher efficiency by
increased turnover or reduced costs. The result of this paper verifies an
improved decision process by usage of digital features, but the capability of
the entire digital possibilities is not fully achieved yet.
KEYWORDS
decision making, digitalization
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