 |
[email protected] |
 |
3275638434 |
 |
 |
| Paper Publishing WeChat |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Olga V. Missioura
Full-Text PDF
XML 2565 Views
DOI:10.17265/1537-1514/2014.02.004
Olga V. Missioura, MA/LLM, Accounting & Controlling Department, Nyenrode Business University.
This article outlines the details of an empirical study into the perceptions of small and medium-sized enterprise (SME) directors regarding the concepts of communication and commitment to leadership style and the interpretation of these concepts by way of depth interviews. The commitment by SME directors is represented by the themes of emotional commitment, visibility, financial bond, and personality traits. The communication by SME directors is represented by the themes of empathy, type of information, reaction and personality of the communication. The concept of leadership in the SME sector is typically closely associated to the charismatic leadership and the theory of the inclusive leadership (IL) style. The IL is a representation and use of all of the represented leadership styles depends on a situation. This study can be described as an exploratory study, consisting of qualitative in-depth interviews that were conducted with 19 directors of SMEs in the Netherlands and a qualitative matrix method was utilised.
commitment, communication, leadership style, leadership in the SME sector, businessperson characteristic, family business, business performance, behaviour
Al-bahussin, S. A., & El-garaihy, W. H. (2013). The impact of human resource management practices, organisational culture, organisational innovation and knowledge management on organisational performance in large Saudi organisations: Structural equation modeling with conceptual framework. International Journal of Business & Management, 8(22), 1-19.
Allen, N. J., & Meijer, J. P. (1991). A three-component conceptualization of organizational commitment. Human Resourse Management Review, 1, 61-89.
Allen, N. J., & Meijer, J. P. (1996). Affective, continuance, and normative commitment tot the organization: An examination of construct validity. Journal of Vocational Behaviour, 49, 252-276.
Allen, N. J., & Meijer, J. P. (2001). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.
Bakker-Pieper, A., & Vries, E. (2013). The incremental validity of communication styles over personality traits for leader outcomes. Human Performance, 26(1), 1-19.
Biswas, S. (2011). Commitment, involvement, and satisfaction as predictors of employee performance. South Asian Journal of Management, 18(2), 92-107.
Buchanan, B. (1974). Building organizational commitment: The socialization of managers work organizations. Administrative Science Quarterly, 19, 533-546.
Burns, J. M. (1978). Leadership. New York: Harper & Row.
Caligiuri, P., & Tarique, I. (2009). Predicting effectiveness in global leadership activities. Journal of World business, 44, 336-346.
Cardona, P. (2000). Transcendental leadership. Leadership and Organization Development Journal, 21(4), 201-206.
Carmelin, A. (2013). Leadership, creative problem-solving capacity, and creative performance: The importance of knowledge sharing. Human Resource Management, 52(1), 95-121.
Conger, J. A. (1989). The charismatic leader: Behind the mystique of exceptional leadership. San Francisco: JosseyBass.
Conger, J. A., & Kanungo, R. N. (1987). Toward a behavioral theory of charismatic leadership in organizational setting. Academy of Management Review, 12, 637-647.
Conger, J. A., & Kanungo, R. N. (1988). Behavioral dimensions of charismatic leadership. In J. A. Conger, & R. N. Kanungo (Eds.), Charismatic leadership: The elusive factor in organizational effectiveness. San Francisco: Jossey-Bass.
Conger, J. A., & Kanungo, R. N. (1988). Charismatic leadership: The elusive factor in organizational effectiveness. San Francisco: Jossey-Bass.
Conger, J. A., & Kanungo, R. N. (1992). Perceived behavioral attributes of charismatic leadership. Canadian Journal of Science, 24, 86-102.
Conger, J. A., & Kanungo, R. N. (1994). Charismatic leadership in organizations: Perceived behavioral attributes and their measurement. Journal of Organizational Behavior, 15, 439-452.
Conger, J. A., Kanungo, R. N., &Menon, S. T. (2000). Charismatic leadership and followers effect. Journal of Organizational Behavior, 21, 747-767.
Conger, J. A., Kanungo, R. N., Menon, S. T., & Mathur, P. (2009). Measuring charisma: Dimensionality and validity of the Conger Kanungo scale of charismatic leadership. Canadian Journal of Behavioral Science, 14(3), 290-302.
COSO. (2006). The committee of sponsoring organizations of the treadway commission. Retrieved from http://www.coso.org
Coulson-Thomas, C. (2013). “New leadership” and creating the high performance organization: Part 1. Industrial and Commercial Training, 45(1), 23-31.
Ehrhart, M. G., & Klein, K. J. (2001). Predicting followers’ preferences for charismatic leadership: The influence of follower values and personality. Leadership Quarterly, 12(2), 153-179.
Etzioni, A. (1964). Modern organizations (p. 67). Englewood Cliffs, N.J.: Pretice-Hall.
Etzioni, A. (1993). Normative-affective choices: Human relations. Washington: Sage Publications.
Felf, J., & Schyns, B. (2006). Personality and the perception of transformational leadership: The impact of extraversion, neuroticism, personal need for structure, and occupational self-efficacy. Journal of Applied Social Psychology: Devoted to Applications of Experimental Behavioural Science Research to Problems of Society, 36, 708-739.
Fishbein & Aijzen. (1975). Belief, attitude, intention and behaviour: An introduction to theory and research. USA: Addison-Wesley Gamigo Publishing Company.
Garcia, H. F. (2012). Leadership communications: Planning for the desired reaction. Strategy & Leadership, 40(6), 42-45.
Goldberg, L. R. (1992). The development of markers for the big-five factor structure. Psychological Assessment, 4(1), 26-42.
Hamm, J. (2006). The five messages leaders must manage. Harvard Business Review, 84(5), 114-123.
Haneberg, L. (2009). How leaders can optimize organizational culture. White Paper MPI Consulting.
Hoell, R. C. (2004). How employee involvement affects union commitment. Journal of Labor Research, 25, 267-277.
House, R. J. (1977). A 1976 theory of charismatic leadership. In J. G. Hunt, & L. L. Larson (Eds.), Leadership: The cutting edge. Carbondale. IL: Southern Illinois University Press.
Kibeom, L., Allen, N. J., & Meijer, J. P. (2001). A three-component conceptualization of organizational commitment: An application to South Korea. An International Review, 1, 596-614.
Koning, F. (2013). The human side of administrative organisation (De menselijke kant van BIV). Breukelen, The Netherlands: Nyenrode Business University.
Lagrosen, Y., Bäckström, I., & Wiklund, H. (2012). Approach for measuring health-related quality management. The TQM Journal, 24(1), 59-71.
March, J. G., & Mannari, H. (1977). Organizational commitment and turnover: A preditive study. Administrative Science Quarterly, 22, 57-75.
Martin, S., Liao, H., & Campbell, E. M. (2013). Directive versus empowering leadership: A field experiment comparing impacts on task proficiency and proactivity. Academy of Management Journal, 56(5), 1372-1395.
Missioura, O. V. (2013a). Inclusive leadership in the small to medium-sized enterprise sector. Global Journal of Strategies & Governance, ISSN 1923-6042, vol XX, p. 1-14.
Missioura, O. V. (2013b). Leadership and internal control in SME sector (A qualitative analysis of external validity practices by small to medium enterprise sector directors). Proceedings from 8th Annual London Business Research Conference, London.
Moss Simon, A., & Ngu, S. (2006). The relationship between personality and leadership preferences. Current Research in Social Psychology, 11(6), 70-91.
Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee organizational linkages. New York: Academy Press.
Muijen, J. J. (2003). Leadership development: The use of paradoxes (Leiderschapsontwikkeling: het hanteren van paradoxen). Universiteit Nyenrode: Breukelen.
Ouchi, W. G. (1979). A conceptual framework for the design of organizational control mechanisms. Management Science, 25(9), 833-848.
Rego, A., Sousa, F., Marques, C., & Pina e Cunha, M. (2014). Hope and positive affect mediating the Authentiek leadership and creativity relationship. Journal of Business Research, 67(2), 200-210.
Remund, D. (2011). Asking the right questions, involving the right people. Journal of Leadership Studies, 5(3), 40-52.
Sam, M. F. M. (2012). Owner-managers of SMEs in it sector: Leadership and company performance. International Journal of Business & Social Science, 3(14), 195-205.
Sinar, E. (2013). Is the millennial generation ready to lead?. Training, 50(4), 20.
Soumendu, B. (2011), Commitment, involvement, and satisfaction as predictorsof employee performance. South Asian Journal of Management, 18(2), 92-107.
Tse, H. M., & Chiu, W. C. K. (2014). Transformational leadership and job performance: A social identity perspective. Journal of Business Research, 67(1), 2827-2835.
Uçanok, B., & Karabatı, S. (2013). The effects of values, work centrality, and organizational commitment on organizational citizenship behaviors: Evidence from Turkish SMEs. Human Resource Development Quarterly, 24(1), 89-129.
van der Valk, H. M. H. A. (1950). Elementary textbook of economics (Voortgezet elementair leerboek der economie). Arnhem: G.W. Van der Wiel & Co.
Venus, M., Stam, D., & Van Knippenberg, D. (2013). Leader emotion as a catalyst of effective leader communication of visions, value-laden messages, and goals. Organizational Behavior & Human Decision Processes, 122(1), 53-68.
Wallage, E., De Chernatony, L., & Buil, I. (2013a). Building bank brands: How leadership behavior influences employee commitment. Journal of Business Research, 66(2), 165-171.
Wallage, E., De Chernatony, L., & Buil, I. (2013b). Building bank brands: How leadership behavior influences employee commitment. Journal of Business Research, 66(2), 165-171.
Weber, M. (1974). The theory of social and economic organizations. NewYork: Free Press.
Wiener, Y. (1982). Commitment in organizations: A normative view. Academy of Management Review, 7, 418-428.