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Article
Affiliation(s)

School of Humanities and Law, Chengdu Open University, Chengdu, China

ABSTRACT

Government credibility is an invisible social order, and citizens consciously abide by the behavior and value norms advocated by government’s public services based on the trust in the government. Under the condition of Internet communication, citizen’s evaluation for the government is no exception, which also affects citizen’s conscious behavior. At present, the complexity and diversity of Internet information dissemination requires the government to adopt diversified countermeasures to guide citizens, so as to reduce and avoid the negative effects of Internet communication; in this case, the shaping of government image is becoming more and more important. Based on the previous research, this paper defines the operational definition of the criterion for the degree of government credibility shaping, and holds that on the one hand, the differences and changes in the media will have an impact on the image of the government and the shaping of the government’s credibility.

KEYWORDS

government credibility, public power, government services, media involution

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