An Approach Towards Developing an Algorithm for Software Application Error Analysis

The proposed algorithm is a conceptual guide which later helps as a guideline to build an independent software plug-in component sitting at the logic tier with human-like intelligent of analysis activities. This algorithm enables the capability on analyzing software application errors which pulls the software log data and other related data from various databases such as Configuration Database, Production Support Ticketing System Database, and Application and System Monitoring Database, and base on the yield data as input information to apply automated analysis action. In addition, based on the proposed algorithm, it can categorize the repeatably pattern of the software application errors in various categories and proactively apply resolution steps automatically to each category of software application errors. The analyzed information will be stored into a separate database catered for upcoming analysis and fine tuning the logic for better decision making in the near future.