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Article

Open Access

The Importance Knowledge Management for the Improvement of Crisis Management

Author(s)

Ondrej Jasko, Nenad Popovic, Sloboda Prokic

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DOI:10.17265/1537-1514/2012.02.009

Affiliation(s)

Ondrej Jasko, Ph.D., Professor of organisational design, Faculty of Organizational Sciences, University of Belgrade.
Nenad Popovic, Ph.D., President of Serbian Economic Center.
Sloboda Prokic, M.Sc., Acting Director of Serbian Economic Center.

ABSTRACT

The current economic crisis has prompted great interest in the relatively new management discipline crisis management and pointed out the necessity for its further development and greater applying. This contributed to the review of the possibility of its improvement based on the application of concepts from other management disciplines. One of them is the knowledge management. The fields of crisis management and knowledge management have been evolving separately despite their potential for synergistic integration. With that in mind, the goal of this paper is to point out the importance of developing capacity and improving the capabilities of organizational learning from crisis in order to contribute to the effective implementation of crisis management. Thus, we survey, classify and synthesize different theoretical concepts and empirical studies that examine the process approach of crisis management in order to identify knowledge appropriate to each stage of crisis.

KEYWORDS

crisis management, knowledge management, organizational learning

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