Contact us
 |
[email protected] |
 |
3275638434 |
 |
 |
| Paper Publishing WeChat |
Useful Links
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Article
Knowledge Transfer and Management Consulting: The Effect of Consultant and Client Characteristics
Author(s)
Noha A. Alaa El Dine
Ahmed Taher
Full-Text PDF
XML 1279 Views
DOI:10.17265/2328-2185/2020.03.003
Affiliation(s)
Nile University, Giza, Egypt
The American University in Cairo, Cairo, Egypt
ABSTRACT
Knowledge transfer (KT)
from the consultant to the client is an important area that needs to be
repeatedly addressed and thoroughly understood. The aim of this research was to
examine the assumption that client characteristics and consultant competencies
play a defining role in the effective transfer of knowledge to the client
party. The authors examined the critical aspects and competencies required of
the consultant, and the characteristics and attitudes required of the client,
which would contribute to a successful transfer of knowledge, through
unstructured in-depth interviews and concise questionnaires. Eighty consulting
assignments were studied from both the client side and the consultant side. A conceptual
model is presented, factor analysis was used to validate the constructs, and
partial least squares were used to test the model. The findings showed
that the consultants’ professionalism, skills, and behavior were significant
contributors to KT to the client. Surprisingly, neither the consultant
knowledge nor client characteristics had any significance to the KT to the
client.
KEYWORDS
knowledge transfer (KT), antecedents and consequences, consultant-client relationship, management consulting
Cite this paper
References