The Relationship Between Positive Psychological Capital and Job Burnout: A Study of Thai Airways International Flight Attendants

This study investigates the relationship between levels of positive psychological capital (PsyCap) and burnout among Thai flight attendants who are currently working for Thai Airways International. The sample included 305 flight attendants. The results indicate that the perceptions of their burnout level is low (mean = 2.10), and degree of their PsyCap is moderate (mean = 3.73); the aggregate of PsyCapand the burnout levels are found to be significantly negative (r = -0.42). All four components of PsyCap are negatively related to the level of burnout. The paper discusses the future research agenda. The implications of these findings and benefits of developing PsyCap for organisations are also discussed in the light of these findings.