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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Article
The Role of Work Motivation Based on Values in Employee’s Retention in the 21st Century
Author(s)
Itziar Ramírez García, Susana Del Cerro Ramón, Albert Fornells Herrera
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DOI:10.17265/2328-2185/2019.02.007
Affiliation(s)
Universitat Ramon Llull, Barcelona, Spain
ABSTRACT
Organizations in the 21th
century have to address the problem of employee’s retention as it has direct
and indirect costs for the organisation. In regards to this issue several
theories have emerged pointing out the strong relationship between retention
and employee’s motivation. This last topic is not trivial, as it includes factors
from different disciplines such as the psychological or managerial ones. The aim of this paper
is to analyse the current literature related to different work motivation
theories in order to identify patterns, which might help to understand better
the dynamics between motivation at work and its impact on employee retention.
In order to do so a detailed revision of the literature has been done
classifying the main motivational theories in needs, traits, values, and cognition. Results of the above
analysis highlight the “satisfaction of a need” as a common denominator in the
motivational theories. Need theories explain why someone must act but they do
not explain why particular actions are followed in specific
situations. One of the insights is that values are the ones that unveil what
drives individuals to achieve a goal. Therefore it is vital for organizations
to learn and understand which ones are the employees work values in order to
retain them and keep them motivated.
KEYWORDS
work motivation, values, retention, organizational turnover
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