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Affiliation(s)

Universitas Sangga Buana Yayasan Perbankan dan Keuangan, Bandung, Indonesia

ABSTRACT

This research has objective to analyze some tools which are used to support decision maker to make a decision in multi stage and systematic way. And also in making decision, there are a qualitative type and quantitative type. In order to get an optimum decision making, the decision maker needs systematic way. There is the frame work which is based on combination of some existing methods and challenges emerging in organizational activities, including social organizations as well as business organisations. To formulate the framework, this research conducted focus group discussion consisting of some organizational managers as participants. There are five components of proposed frame work: (1) Criteria Identification through Focus Group Discussion (FGD); (2) Criteria Selection; (3) Focus Group for Criteria Verification; (4) Multicriteria Decision Making based Analytic Hierarchy Process (AHP); and (5) Impact Analysis. This research resulted in an effective approach of decision making which allows decision maker to have objective and rational reason in each step of its decision-making process. Strength of the proposed framework is to provide rational and objective approach in group decision making. However, it takes longer time to conduct decision making due to more steps and participants involved. As a conclusion, the proposed research has been successful in establishing a multi stage and rational decision-making process. 

KEYWORDS

focus group discussion, multi criteria decision making, systematic, multi stage, qualitative, quantitative

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