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Article
Author(s)
Meznah S. K. H. Alazmi, Reem R. Almutairi
Full-Text PDF XML 672 Views
DOI:10.17265/2159-5542/2017.07.004
Affiliation(s)
Kuwait University, Kuwait, Kuwait
ABSTRACT
This study aims to identify
the availability degree of Excellence Management criteria, and their impact on
the performance results at Kuwait University from the perspective of the
academic college leaders using a descriptive correlational method. A structured
questionnaire was administered to a sample of the academic college leaders at
Kuwait University (n = 104). Using
the appropriate statistical methods, findings show that: (a) the perceptions of
the academic college leaders regarding the availability degree of Excellence
Management criteria were generally moderate. Moreover, their perceptions about
the reality of performance results at Kuwait University
were moderate. (b) There were no statistically
significant differences in the perceptions of the academic college
leaders about the availability degree of Excellence Management criteria with
regard to college classification and job title variables. On the other hand,
some significant differences were found
with respect to the processes and services criteria with regard to the gender
variable. (c) There were no statistically
significant differences in the perceptions of the academic college
leaders of the reality of performance results with regard
to college classification, job title, and gender variables. (d)
The criteria of Excellence Management (combined
or separated) have statistically significant impacts on the performance results according to the academic college leaders’
perceptions. The study came up with some recommendations chief among which: (a)
the need to enhance a culture that supports excellence among university leaders
and Kuwait University staff, (b) taking advantage of performance results as a
feedback to build policies and strategies that meet the needs of the
beneficiaries.
KEYWORDS
excellence, management, standards, performance, results and performance results
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