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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Effects of Information Feedback of Task Performance on Social Loafing
Atsuo Murata
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DOI:10.17265/2159-5542/2014.09.006
Okayama University, Okayama, Japan
Social dilemma situations in an organization, under which uncooperative behaviors frequently occur, can lead to violation of social rules, and at the worst case, it cannot help suffering from serious accidents or scandals. In a variety of social dilemma situations, it is necessary to promote cooperative behavior somehow and optimize interests of society or organization. Social loafing, in a sense, corresponds to defective behavior in a social dilemma situation. Therefore, it is important for organizational managers to take proper measures so that social loafing does not lead to serious accidents. In this study, an attempt was made to explore social loafing in order to get insights into the prevention of accidents caused by such a behavior. Controlling the number of members in a group and the information feedback condition of task performance as experimental factors, it was explored how these factors affected the social loafing under a dual-task situation where participants were required to conduct both main calculation task and secondary vigilance (monitoring) task. The number of members in a group significantly (p < 0.05) affected the performance of the primary calculation task, and the perormance of the primary calculation task increased with the increase of the number of members in a group, and both number of members and information feedback method significantly (p < 0.01) affected the percentage correct in the secondary vigilance task. As the number of members increased, the performance of secondary vigilance (monitoring) task tended to decrease. The feedback of performance information by dint of information feedback on own performance of both primary and secondary tasks, or information feedback on performance of both primary and secondary as a group was found to be effective for restraining social loafing.
social loafing, defective behavior, vigilance task, number of members, feedback of performance information
Atsuo Murata.(2014). Effects of Information Feedback of Task Performance on Social Loafing. Psychology Research, 4(9),734-741.
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